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Sales Tips – Making the Sale

 

From Kims Desk with Logo

This is the first installment in a new series from Restylers International.  In this ‘Sales Tips’ series we will post short articles on how to make the sale, how to keep the customer, how to be professional, etc.

Many you will already know.  But it is always good to review from time to time our sales techniques.  After all, that is what keeps us in business!!

So we hope you enjoy this first installment of ‘Sales Tips’.

SALES FUNDAMENTALS:

  • Listen – this helps you identify and learn what’s important to your customer.
  • Body language – lean forward if seated, make eye contact, nod your head in agreement while your customer talks.  Without being obvious, imitate your customer’s body language – they will unconsciously recognize you as being ‘just like them’.
  • Take notes – People feel you are taking their needs seriously when you write them down.  Plus your notes can help you pose questions to fine tune the exact needs of your customer, as well as helping you make sure you get the exact right item that they need.

4 Responses to “Sales Tips – Making the Sale”

  1. Jerry Abt

    Great job, Kim. This is exactly the sort of thing that we need…little pointers that remind us how we can be successful. I appreciate your work on this. Keep up the good work.

    Reply
  2. Karen

    Thanks for the great reminders. We will look forward to reading this series. Keeps us focused on the more important things.

    Reply
  3. Jerry Abt

    HEY EVERYBODY!!! Have you heard that Kim is a victim of the recent flooding in Texas? She is not hurt physically but her home is a disaster. She told me that she was in her “safe room” praying for a tornado instead when the water rose. Now that’s pretty messed up; when you would rather have a tornado. I spoke to her this afternoon as she was hauling some of her house to the dump. Friends have been helping tear out walls, flooring, furniture, etc, etc, etc. Thought y’all might like to know so we can talk to Father about her. She can probably use all the help she can get.

    Reply
  4. Kim Redden

    Thank you so much Jerry for your kind words as well as your friendship and support during this difficult time.

    Reply

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